Play sooner, verified

Get verified at Wild Casino before your first withdrawal

Every licensed casino checks who you are, and here it takes up to 8 hours once your documents are in.

UK licensed and auditedLicensed by the UK Gambling Commission (Licence 58419-1022-R-632944), audited by Gaming Laboratories International.

Check at a glance

Who checks, and how long?

Read this before your first withdrawal, so nothing holds up your payment.

Who checks

Wild Casino Ltd

License

UK Gambling Commission 58419-1022-R-632944

Time needed

Up to 8 hours

Required

Before your first withdrawal

Questions

[email protected]

Age checked

18+

First-try guide

How do I pass on the first try?

Shoot it in daylight

Send a clear photo of your proof of identity, taken in daylight on a dark surface. Check that all four corners show and that no light glare hides your face.

A full page, not a crop

Upload your proof of address as a full page, not a cropped corner. Keep your name, the address and the issue date readable, and make sure it is recent.

Which method did you use?

Confirm the payment method you used with a screenshot or statement showing your name. Hide any card digits the casino does not need before you send it.

Your cleared account

Leave the check to run and watch your inbox, since the answer usually lands within 8 hours. Reply to [email protected] if anything is blurry or missing.

Four papers

Three papers and a selfie: here is what each one proves

Use this list while you photograph your papers, before you press anything.

Proof of identity

ConfirmsYour name and date of birth

Copy must showAll corners, photo page, no glare

Proof of address

ConfirmsWhere you live now

Copy must showFull page with name and date

Payment method confirmation

ConfirmsThe method you paid with

Copy must showYour name and the method shown

You're here now

Document request points

Read this when a message about documents lands in your inbox, or before you cash out.

Why now, of all times?

Bigger sums than usual on your account draw a second look, so we compare the payment back to you. A bank statement or card screenshot usually closes it.

Limit rise review

Lifting your own deposit cap is your choice, and a higher ceiling means a closer look at what you can sustain. Expect a quick word on income and documents.

Age confirmation request

You must be 18+ to hold an account, so we confirm your date of birth against a photo ID before play continues. Send one clear image of the document.

Cleared before cash, paid after

Money leaves the account only after the checks are complete, which is why a first payout can pause. Identity, address and your payment method are confirmed before release.

Source of funds: routine licence checks

Read the request as paperwork, nothing more. Our licence from the UK Gambling Commission requires us to know where staked money came from, and checking that falls under anti-money-laundering rules. Plenty of players answer it once and never hear about it again.

Depending on the case, our team may name one or several of these:

Recent payslips from your employer
Bank statements showing incoming salary
A tax or self-employment record
A pension or benefit award letter
A solicitor's letter on a property sale

Resent once, then cleared

Edge cut from the shot. A corner cut off or a thumb over the text leaves the reviewer unable to confirm anything, so the file is sent back unread. Retake with the whole card in frame Lay it flat on a plain surface

Statement from months ago. Address papers have a short shelf life in our eyes, and a bill from months back cannot confirm where you live today. Pull a statement dated within the last few months Download the latest one from your bank app

Send the current version. A pass that ran out, or a card about to lapse, no longer proves who you are, so the check stalls until valid papers arrive. Renew the document, then photograph the new one Check the expiry date before you upload

Doubt solver

What your cleared account unlocks

Wild Casino answers in plain words, the same way our team replies on live chat.

Why do you need to know where my money comes from?+

Source of funds checks are a routine duty our licence places on us in the fight against money laundering. They are not an accusation aimed at you, and many players complete one during a normal year. Weighing where your stakes come from simply keeps the market honest.

My surname changed since the document was issued — what now?+

Send the identity paper together with the document that proves the change, such as a marriage certificate or a deed poll. Our team then matches the new name to your profile. Adding a short note in the same email speeds the review up.

A photo came back refused — how do I get it accepted?+

Look at the reason in our message first, as it names the exact flaw: glare, blur, a cut corner or an expired date. Reshoot the paper in daylight, keep all four corners inside the frame, then send the new copy to [email protected]. Most second attempts pass.

How long does the whole check take at your casino?+

Allow up to 8 hours from the moment your files reach our queue. Many sets clear far sooner, especially when every page is sharp and complete. Sending the three items together avoids a second wait.

Can I keep playing while the review is open?+

The check becomes mandatory at the latest before your first withdrawal, and we may request it earlier at registration or at your first deposit. Opening balances and games stay untouched during a review. Only the payout pauses until the files clear.

Who inside the casino can see the passport I upload?+

Only the verification team opens your files, and they travel over 256-bit AES encryption. Access sits behind strict permissions and follows data protection rules for the United Kingdom. Nobody else at Wild Casino reads them, and our privacy team handles any question at [email protected].